Refund Policy
1. Introduction
This Refund Policy (“Policy”) sets forth the terms and conditions under which refunds may be requested, processed, and issued for donations made to Bizmakerz Private Limited (“Organization”).
The Organization is committed to ensuring transparency, accountability, and responsible use of donations received from individuals, corporations, trusts, and other entities.
By making a donation to the Organization, the donor acknowledges, understands, and agrees to abide by the terms outlined in this Policy.
The Organization reserves the right to amend, modify, or update this Policy at its sole discretion. Any changes shall become effective immediately upon being published on the Organization’s official website.
2. Eligibility for Refund Requests
- Refund requests shall be entertained only under exceptional circumstances and must be submitted within 7–10 days from the time of the donation transaction.
- To be considered, donors must provide:
- A valid and justified reason.
- Transaction proof (date, time, amount, reference number).
- Any other supporting evidence.
- Requests must be submitted through official channels:
- Email listed on the Organization’s website.
- Website contact form.
- Registered postal address.
- Refunds will not be entertained if:
- Donation was made more than 24 hours prior.
- Donation was marked non-refundable.
- Funds were already allocated/used.
- Request is due to change of mind, misunderstanding, or financial difficulty.
- Donation was made for reciprocal benefits.
3. Non-Refundable Donations
- Donations explicitly marked as non-refundable (e.g. for specific campaigns).
- In honor/memory/sponsorship donations.
- Via third-party platforms (subject to their policies).
- Matching donations from corporate partners.
4. Review and Processing of Refund Requests
- Organization may acknowledge refund requests within 3 working days.
- Reserves the right to:
- Review submissions and ask for clarification.
- Approve or reject based on case merits.
- If denied, a written explanation will be provided, and the decision is final.
5. Refund Method and Deductions
- Refunds issued only to original payment source.
- 5% processing fee deducted.
- Additional gateway/financial charges to be borne by the donor.
- Delays caused by banks/payment providers are not the Organization’s responsibility.
6. Timelines for Refund Processing
- Refunds processed within 7–10 working days after approval.
- Actual credit time depends on banks/payment systems.
- No liability for delays, interest, or losses due to delays.
7. Limitation of Liability
- No liability for errors due to donor negligence (wrong amount, duplicate transactions, etc.).
- No liability for technical/payment gateway issues.
- No liability for fraud unless proven by legal authorities.
- No responsibility for indirect or consequential damages.
8. Governing Law and Jurisdiction
- Policy governed by laws of India.
- Disputes under exclusive jurisdiction of Rajasthan courts.
- If a conflict arises with applicable laws, such laws prevail without invalidating this Policy.
9. Arbitration Clause
- Disputes resolved under the Arbitration and Conciliation Act, 1996.
- Sole arbitrator to be appointed mutually within 15 days, otherwise by applicable rules.
- Language: Hindi or English. Location: Jaipur, Rajasthan.
- Arbitrator's decision is final. Each party bears its own legal cost unless otherwise decided.
10. Data Privacy and Confidentiality
Refunds processed in compliance with Indian data protection laws. Donor data is used solely for refund processing and not disclosed unless required by law. Records retained for compliance and audit purposes.
11. Contact Information
- Email: help@bizmakerz.com
- Website Contact Form: [Insert your website URL here]
- Address: Plot No. C, 53, Shree Ganesh Nagar, Behind Kedia House Road, Nadi Ka Phatak, Shankar Vihar Extension, Murlipura, Jaipur, Rajasthan 302039
- Phone: +91 925-775-7746
This Refund Policy is designed to ensure ethical donation practices while protecting the rights of donors and maintaining the integrity of the Organization’s financial operations. Donors are encouraged to read this Policy carefully before making a contribution.
